PRIVACY POLICY

At Konfidence Home Health Care, Corp., we are committed to safeguarding the confidentiality, integrity, and security of all personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable state and federal regulations, including standards consistent with AHCA compliance requirements. We do not sell or share your information with third parties for marketing or commercial purposes.

1. Information We Collect

We may collect the following categories of information when you access our website, communicate with us, or receive services:

Personal Information

Name, address, phone number, email address, date of birth, and other identifying information voluntarily provided by you.

Service-Related Information

Details necessary to coordinate care, verify eligibility, or comply with regulatory documentation requirements.

Technical and Usage Data

IP address, browser type, device information, and website usage patterns collected automatically to improve system functionality and security.


2.How We Use Your Information

Konfidence Home Health Care uses your information solely for legitimate business and operational purposes, including:

Coordinating and delivering home health services
Responding to inquiries and communicating with patients or authorized representatives
Maintaining regulatory compliance, including documentation required by AHCA
Improving website functionality and user experience
Internal administrative and operational purposes

We will only use your information for the purposes described in this policy and as permitted by law.


3. Confidentiality and Non-Disclosure Commitment

Konfidence Home Health Care will not disclose, sell, or distribute your personal information to any third party for advertising, marketing, or commercial gain. Information will only be shared when necessary to provide services, comply with lawful requests, or meet regulatory obligations.

We do not disclose patient information, contact numbers, or personal data to affiliate marketers or external vendors not involved in the provision of care or required administrative functions.

 


4. SMS Opt-In Consent

By voluntarily providing your phone number, you authorize Konfidence Home Health Care to send SMS messages related to customer care, service coordination, appointment reminders, or operational updates. Message frequency may vary. Standard message and data rates may apply.

Reply STOP to opt out at any time
Reply HELP for assistance

Providing consent to receive SMS messages is not a condition for receiving services. Your mobile number will not be sold or shared with third parties for promotional or marketing purposes.